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PRIVACY POLICY

PRIVACY POLICY

Privacy Policy

Introduction: This Privacy Policy outlines how your personal information is gathered, used, and shared when you visit or make a purchase from Pixi Houses (the “Site”).

Personal Information We Collect: When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the specific web pages or products you view and how you interact with the Site. This information is referred to as “Device Information.”

We collect Device Information through technologies like:

  • Cookies: Data files placed on your device, often including an anonymous unique identifier. Learn more about cookies here.
  • Log Files: Track actions on the Site, collecting data like your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about your browsing activity.

Additionally, when you make a purchase or attempt to make one through the Site, we collect certain information from you, such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is termed “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we include both Device Information and Order Information.

How We Use Your Personal Information: We use the Order Information to fulfill orders placed through the Site, including processing payment information, arranging shipping, and providing invoices/order confirmations. Additionally, we use this information to:

  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide information or advertising about our products or services in line with your preferences.

We use the Device Information to screen for potential risk and fraud (especially your IP address) and to improve and optimize our Site, generating analytics about how customers browse and interact with the Site, and assessing the success of marketing and advertising campaigns.

Sharing Your Personal Information: We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store. You can learn more about how Shopify uses your Personal Information here. We also use Google Analytics to understand how customers use the Site. Read more about how Google uses your Personal Information here. You can opt-out of Google Analytics here.

We may also share your Personal Information to comply with laws and regulations or respond to lawful requests for information or to protect our rights.

Behavioural Advertising: We use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you. Learn more about targeted advertising here. You can opt-out of targeted advertising through the following links:

You can also opt-out of some services through the Digital Advertising Alliance’s opt-out portal.

Do Not Track: Please note that we do not alter our Site’s data collection and use practices when we receive a Do Not Track signal from your browser.

Your Rights: If you are a European resident, you have the right to access, correct, update, or delete the personal information we hold about you. To exercise this right, please contact us through the information below. Additionally, note that we process your information to fulfill contracts or pursue legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United Kingdom.

Data Retention: When you place an order through the Site, we retain your Order Information for our records unless you request deletion.

Changes: We may update this privacy policy to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us: For more information about our privacy practices, questions, or complaints, contact us by email at contact@pixihouses.com.

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